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Shipping Policy

By ordering and paying for an item from Hawi, you are agreeing to 'Authority to Leave' at the recipients address if the recipient is not home. 

Our Courier Company will leave the package in an area deemed safe. 

Once items are picked up by the courier company or left at a residence, we do not take responsibility for parcels that are lost or go missing. However, if your parcel is missing, kindly contact us at info@hawi.com.au and we will do our very best to resolve the issue.